The St Andrew’s team are a committed group of insurance professionals, with considerable experience in delivering tailored insurance solutions.
Led by the CEO, the Distribution and Account Management teams are your partners in delivering innovative and streamlined insurance solutions to your customers.
Chief Executive Officer
Matthew was appointed Chief Executive Officer in February 2013 with responsibility for the strategic development of the business and leadership of the St Andrew’s Executive Committee. Matthew is the key contact for liaising with our regulators and industry associations and bodies. Matthew holds a Bachelor of Commerce, Accounting and Finance from UWA and a Graduate Diploma in Applied Corporate Governance from the Institute of Chartered Secretaries in Australia. Prior to joining us in 2005, Matthew was Chief Manager of Strategy at HBOS Australia and Bankwest.
General Manager Distribution
Sean heads up the national Account Management team, and is a key member of the Executive Committee. Since commencing with us in 2007, he has undertaken a major restructure of the national Account Management operating model and introduced a number of new initiatives to better improve our Corporate Partner engagement processes. He has been a key lead in influencing the introduction of new products and staff rewards & recognition activities, all of which are designed to significantly increase our Corporate Partner’s insurance revenue and customer satisfaction. Prior to joining us, Sean held senior management roles at Westpac, AON and McKellar Robinson Australia.
General Manager, Reporting & Operational Control
Doug is responsible for the management and delivery of claims, customer service, operational support and business intelligence to our internal and external customers. Doug has more than 25 years experience in financial services and insurance. Since joining St Andrew’s in 2001 he has held the positions of State Manager for WA, Manager of Group Insurance, National Manager Client Relations and General Manager Marketing & Products. Doug holds a Diploma of Financial Services (Life Insurance) and a Diploma of Business Administration. He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and is a Certified Member of the Governance Institute of Australia.
Chief Actuary and Head of Products & Pricing
Stephen heads up the Products and Pricing team and also the Actuarial team. Stephen has responsibility for the St Andrew’s Insurance product range, including all aspects of product development, pricing, implementation and ongoing management and performance of our products. Stephen holds a Bachelor of Science from Victoria University of Wellington and is a Fellow of the Institute of Actuaries of Australia. Prior to joining us in 2010, Stephen has held senior actuarial roles at AIA, AXA and TAL.
Senior Manager Wholesale Relationships
Patrick is responsible for the overall management, sales support and business growth for St Andrew’s Corporate Partners in NSW/ACT. Patrick’s focus is to maximise the performance of the Corporate Partners by helping to identify and implement new business strategies with the support of the Account Management team. The NSW Corporate Partner market includes a variety of financial institutions and distribution channels, ranging from Banks, Mutual’s and Credit Union’s to novated leasing companies and on-line life insurance providers. Patrick has over 15 years experience in the Finance and Insurance industry with roles in Operations, Claims, Training and Account Management and specialises in sales leadership and performance.
Senior Manager Corporate Partner Relationships
Jennifer is responsible for the overall management, sales support and business growth for St Andrew’s Corporate Partners in WA. Jennifer’s focus is to maximise the performance of the Corporate Partners by helping to identify and implement new business strategies with the support of the Account Management team. The WA Corporate Partner market includes a large branch network together with a number of inbound and outbound call centre distribution channels and Jennifer’s team are well equipped to work in these environments. Jennifer has over 20 years experience in the Finance and Insurance industry with roles in Operations, Training and Account Management.